Scope and who this policy covers
This policy explains how White Mountain Technologies (“WMT”, “we”, “us”) handles personal information collected through this public website and its public enquiry forms. Customer platforms, hosted services, support portals, implementations, and contracted services may be governed by separate agreements, notices, and customer instructions.
WMT operates from Lebanon and works with organizations in multiple countries. Privacy rights and obligations may vary by location and by the role WMT performs in a specific relationship.
Information we may collect
Information you provide
- Contact details such as name, work email, telephone number, organization, role, and country.
- Information included in demo requests, sales enquiries, support requests, contact messages, and career applications.
- Documents or other information you choose to submit through an approved channel.
Website and device information
The static website may process basic technical information needed to deliver pages securely, such as IP address, browser type, requested URL, date and time, referring page, and server-security logs. Optional analytics or marketing technologies must remain disabled until the visitor permits the relevant category and WMT has configured an approved provider.
Relationship information
When an organization engages with WMT, we may keep correspondence, meeting notes, evaluation details, proposal history, and records needed to manage the relationship.
How information may be used
- Respond to enquiries and route them to the appropriate team.
- Arrange demonstrations, evaluations, meetings, proposals, support, and follow-up.
- Assess career enquiries and communicate about potential opportunities.
- Operate, secure, diagnose, and improve the website and related services.
- Maintain business records, manage contractual relationships, and meet legal obligations.
- Send relevant business communications where permitted and provide a way to stop receiving them.
Legal bases and choices
Depending on the jurisdiction and context, processing may be based on consent, steps requested before entering a contract, performance of a contract, legitimate business interests, or compliance with a legal obligation. Where consent is the basis, it may be withdrawn without affecting processing that occurred before withdrawal.
Visitors can manage optional website technologies through .
International access and transfers
Because WMT, its customers, and approved providers may operate in different countries, information may be accessed or processed outside the country where it was collected. Appropriate contractual, organizational, and technical measures should be selected for the specific transfer and relationship.
Retention
Information is kept only as long as reasonably needed for the purpose for which it was collected, the relationship with the individual or organization, security and audit requirements, legal obligations, and the establishment or defence of claims. Exact periods depend on the record type and applicable agreements.
Security
WMT uses administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. No internet transmission or storage method can be guaranteed to be completely secure. Project-specific security controls should be confirmed through the applicable Trust Center material and contractual documentation.
Your rights and requests
Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and may be entitled to complain to a competent authority. WMT may need to verify identity and determine whether WMT or a customer organization is responsible for the request.
Send privacy requests to info@whitemountaintechnologies.com with “Privacy Request” in the subject line.
Children and education services
This public website is directed to organizational decision-makers and is not intended for children to submit personal information directly. WMT education products may process student information under customer direction and separate contractual, privacy, and security arrangements.
Changes to this policy
WMT may update this policy when website functionality, configured providers, legal requirements, or business practices change. The effective and review dates at the top of the page will be updated when a revised version is published.
Contact
Questions about this policy can be sent to info@whitemountaintechnologies.com or through the Contact page. Public company contact details are available for Beirut and Chekka, Lebanon.